Notifying a winner

How do I determine a winner?

This is the really exciting part! When you are ready to pick a winner, go to the draw page in your campaign. Click new to begin. In the pop up, select the prize you wish to award, and then select either all, a specific range, or a specific time. Add any notes about the prize as needed. 


Once you click submit, a winner will automatically be selected! A second pop up will appear confirming all the selected lead's details, so you can double check that they comply with the rules of the giveaway they have entered. 


If you enabled a skill testing question and want to make sure they’ve answered it correctly in order to win, or if you've added an age gate and want to make sure they are within the selected age range, go to your leads page and search for their email to review their submission information. 


How do I notify the winner of my draw?

It’s best practice for you to notify the winner(s) via their email when they’ve won. As part of Drawbridge’s fulfilment clause, it is up to you to ensure your prize reward is delivered to the winner(s) as promised and complies with local laws and rules.


After someone enters the giveaway, how do they find out if they won or not?

It’s best practice for you to notify the winner(s) via their email when they’ve won. As part of Drawbridge’s fulfilment clause, it is up to you to ensure your prize reward is delivered to the winner(s) as promised and complies with local laws and rules. 


For your audience, once your campaign has closed (based on the pre-selected date range you chose), people who entered your contest can use the campaign page to input their email. A pop up will indicate if they’ve won or not.


How do I disqualify a winner?

If you discover that the original winner drawn has to be disqualified for any reason, click on the draw page under your campaign. Because the draw has taken place already, the winner's name will appear. Click manage, then click on the pencil icon and select disqualify. Complete the entry field with the reason as to why they are disqualified. 


To select a new winner, click new, and run the draw again, until you select an entry that is eligible to win.